
Explore our stories



Cultural Change as a Company Strategy
Here at BSH, we know that we can only ever be as good as the people who work for us. As the leading home appliances manufacturer in Europe and the second largest in the world, we’re constantly looking for the best employees worldwide. But how do we find and retain them?

Remote service for appliances – with remote diagnostics
Service technicians from BSH can now analyze and diagnose home appliances remotely – making on-site service calls often unnecessary. Bernd Stitzl, Head of Customer Service Technology, and Yasmin Kilic, Home Connect Project Manager in Customer Service, explain how remote diagnostics works.



Design for all: Why BSH uses age simulation suits in the lab
The scene could be straight out of a science-fiction movie: A white room. In the center, a machine. The door opens and a person enters. She’s wearing a padded suit and a large helmet with a visor. Her hands are hidden in thick gloves. Taking small steps, she approaches the machine and presses a button. Cut!

