Out-of-the-Box Customer Service in India During the Pandemic
Atul Velhal has been working as a Customer Service technician in Western India for ten years. He knows quite well how to meet local consumer needs, visiting many of their homes on a daily basis. Once the pandemic hit India in 2020, however, these personal visits became a rare exception. Find out how Atul Velhal goes out of his way to keep supporting our Indian consumers despite so many challenges.